Who we are
Suggested text: Our website address is: https://learnforthinstitute.com.
Effective Date: 1/05/2026
Last Updated: 1/05/2026
- Introduction
Learnforth Institute (“Learnforth,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our students, applicants, parents/guardians, staff, instructors, website visitors, and other users of our services.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, apply for admission, register for a course, use our learning platforms, communicate with us, or participate in any Learnforth Institute programme.
By using our services, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
This may include your full name, date of birth, gender, nationality, address, phone number, email address, passport photograph, identification documents, and other information needed to identify you.
b. Academic and Admission Information
This may include previous school records, qualifications, transcripts, course applications, admission forms, examination results, attendance records, certificates, learning progress, assignments, and performance records.
c. Parent or Guardian Information
Where applicable, we may collect the name, phone number, email address, home address, occupation, relationship to the student, and emergency contact details of parents or guardians.
d. Payment and Billing Information
We may collect information relating to tuition payments, invoices, receipts, transaction references, scholarship details, and payment confirmation records. We do not intentionally store full card details unless required through a secure and approved payment processor.
e. Technical and Website Information
When you use our website or online platforms, we may collect your IP address, browser type, device information, pages visited, login activity, cookies, and usage data.
f. Communication Records
We may keep records of emails, phone calls, WhatsApp messages, support requests, complaints, feedback, and other communication with Learnforth Institute.
g. Sensitive Personal Information
In limited cases, we may collect sensitive information such as health information, disability-related information, medical needs, or special learning requirements where necessary to provide educational support, safety, or accommodation.
- How We Collect Information
We collect personal information when you:
Fill out admission, registration, or enquiry forms;
Create an account on our website or learning platform;
Apply for a course, programme, scholarship, or certificate;
Make payments to Learnforth Institute;
Attend classes, training, events, or examinations;
Contact us by email, phone, social media, WhatsApp, or other channels;
Use our website, student portal, or learning management system;
Submit assignments, feedback, or complaints.
- How We Use Your Information
Learnforth Institute may use your personal information for the following purposes:
To process applications, admissions, registrations, and enrolments;
To provide education, training, academic support, and student services;
To manage student records, attendance, assessments, examinations, and certifications;
To communicate with students, parents, guardians, instructors, and staff;
To process payments, invoices, receipts, and financial records;
To provide access to online learning platforms and digital resources;
To improve our courses, website, services, and user experience;
To respond to enquiries, complaints, feedback, and support requests;
To verify identity and prevent fraud or unauthorised access;
To comply with legal, regulatory, tax, accreditation, and reporting obligations;
To protect the safety, rights, and security of students, staff, and the institution.
- Lawful Basis for Processing Personal Information
We process personal information only where we have a lawful reason to do so. Depending on the situation, this may include:
Your consent;
Performance of a contract or educational agreement;
Compliance with legal or regulatory obligations;
Protection of vital interests, such as health or safety;
Our legitimate interests in operating and improving our institution;
Public interest or official educational requirements, where applicable.
- Children and Minors
Learnforth Institute may provide educational services to minors. Where a student is under the age required by applicable law to give valid consent, we may require consent from a parent or legal guardian before collecting or processing certain personal information.
We take additional care when handling the personal information of children and young learners. This may include limiting access to student records, collecting only necessary information, and using appropriate security measures.
- Sharing of Personal Information
We do not sell your personal information.
We may share your information only where necessary with:
Instructors, administrators, and authorised Learnforth Institute staff;
Parents or guardians, where applicable;
Payment processors and banks;
Learning management system providers or technology service providers;
Examination, certification, or accreditation bodies;
Government, legal, regulatory, or law enforcement authorities, where required;
Professional advisers such as auditors, lawyers, or compliance consultants;
Service providers who help us operate our website, email, hosting, or student systems.
Where we use third-party service providers, we take reasonable steps to ensure they protect personal information and use it only for the purpose for which it was shared.
- International Data Transfers
Some of our service providers, software platforms, or cloud systems may store or process information outside your country of residence. Where this happens, we will take reasonable steps to ensure that your personal information receives appropriate protection in line with applicable data protection laws.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyse website traffic, and support website security.
You may choose to disable cookies through your browser settings. However, some parts of our website or online services may not function properly if cookies are disabled.
- Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including education administration, legal compliance, financial recordkeeping, certification, dispute resolution, and institutional record management.
Student academic records, certificates, and financial records may be kept for longer periods where required for verification, legal, regulatory, or historical purposes.
- Data Security
We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, passwords, secure storage, staff confidentiality, system monitoring, backups, and restricted access to student records.
However, no online system or method of electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Rights
Depending on applicable data protection laws, you may have the right to:
Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information, where legally permitted;
Withdraw consent where processing is based on consent;
Object to certain types of processing;
Request restriction of processing;
Request transfer of your data to another provider, where applicable;
Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the details provided below.
- Marketing Communications
We may send you updates about our courses, programmes, events, offers, or educational opportunities.
You can opt out of marketing messages at any time by following the unsubscribe instructions in our emails or by contacting us directly.
We will still send important administrative or academic messages where necessary, such as payment notices, class updates, examination information, account notifications, or policy changes.
- Accuracy of Information
You are responsible for providing accurate and up-to-date information to Learnforth Institute. Please notify us if your personal information changes, especially your contact details, parent/guardian details, emergency contacts, or academic records.
- Links to Third-Party Websites
Our website or learning platforms may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing personal information.
- Changes to This Privacy Policy
Learnforth Institute may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices.
When we update this policy, we will revise the “Last Updated” date above. Continued use of our services after changes are made means you accept the updated Privacy Policy.
- Contact Us
For questions, requests, complaints, or concerns about this Privacy Policy or how we handle personal information, please contact:
Learnforth Institute
Email: [email protected]